Shipping & Return/Exchange Policy

Shipping/Rates

Chateau Bel Age ships it's products using third party carriers. As such, Chateau Bel Age cannot and does not make any guarantees regarding delivery dates or times. Any deliver dates and/or times provided by Chateau Bel Age are estimates. Furthermore, Chateau Bel Age is not responsible for any products that are lost or damaged while in the custody of third party carriers.

US Rate -  Per weight of package with $7.50 minimum per order

International Flat Rate - Per weight of package starting at $20 minimum per order

Return/Exchange Policy

*All Sales Are Final* 

However, Chateau Bel Age reserves the right, in it's sole discretion and on a case-by-case basis, to address concerns about orders. If you have any questions or concerns about products that you purchased from Chateau Bel Age, all inquiries must be made within 5 days of receipt of goods. 

Inquiries must be made by email only at chateaubelage@gmail.com. If a Return is approved, a Return Authorization Number will be generated and provided.  Returns approved by Chateau Bel Age must be sent back with the Return Authorization Number clearly present on the outside of box. Only items approved for return will be accepted in said box. Any unauthorized returns will be refused. Items may be subject to a 20% restocking fee. All items must be in original, unworn condition and with original tag.

Upon 5 days of receipt of the approved item/s, your account will be issued a shopping credit for Chateau Bel Age. 

*Both the clients and ourselves have the right to terminate any Service Agreement for any reason, including the ending of services that are already underway. Any money that has been paid to us which constitutes payment in respect of the provision of an Unused Product, will be exchanged in the form of Chateau Bel Age Boutique store credit only, within 5 days of order receipt. By engaging in any transaction with Chateau Bel Age Boutique, LLC, you agree to the Refund/Exchange Policy